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What hotels must learn from hospitals for the new reality of tourism

In this article by the World Economic Forum, hotels are urged to learn from the example of hospitals. Safety comes first and then hospitality. The article outlines 9 ways hotels must learn from hospitals -

1. The safety of your employees comes first

2. Create an incident command centre.

3. Universal precautions and training. 4. Cleaning protocols. 5. Invest in technology. 6. Continue physical distancing. 7. Investigate the science of air filtration and aerosol transmission. 8. Understand and track recommendations as they develop for when individuals are 'safe'. 9. Finally, communicate your commitment to a safe environment for customers and staff alike, and live up to those promises.

Read the full article here.

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